Why We Started
Working as a Head of Marketing & eCommerce for various companies for 7+ years, I always stumbled into so many companies that did very well, but didn’t see E-Mail marketing as a main method for revenue. I would always give tips and hints to other Head of departments as E-Mail Marketing was always a very successful avenue for me, but they always mentioned it being too expensive to hire an expert or an agency.
I saw first hand how Live Chat was seen in the UK and that how long wait times meant an overall bad experience. We were very keen to change this and really connect with each and every customer, as much as we possibly could. Mixing the two (Email Marketing & Live Chat) was a recipe for success and that's when I became hungry to share this tool with others.